[24]7.ai is a leading provider of personalized, accurate, and effective customer experience management services, solutions, and platforms. They offer end-to-end CX management, managed customer engagement, and various solutions for customer acquisition, self-service, contact center software, and customer engagement. They serve industries like consumer packaged goods, education, financial services, healthcare, insurance, retail, telecom & communication, travel & hospitality, utilities, and pet.
247.ai
[24]7.ai provides customer experience management services, solutions, and an AI-powered omnichannel CX platform.
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What is 247.ai?
How to use
Explore the website to discover solutions, products, and services offered by [24]7.ai. You can browse by use case, industry, or specific product features. Contact them through the website to request a demo or send a message with your questions.
Core Features
- AI-powered omnichannel CX platform
- End-to-end CX management
- Managed customer engagement
- Customer acquisition solutions
- Customer self-service options
- Contact center software
- Customer engagement tools
- Generative AI capabilities
- Campaign Management
- Conversation Automation
- Agent Experience Enhancement
- Conversational Intelligence
- CX Services
- Omnichannel CX Management
- Customer Care Outsourcing
- Analytics
- Professional Services
Use Cases
- US Retailer Transforms CX with [24]7.ai Managed Customer Engagement
- Improve Lead Generation Through Intent-based Ad Targeting
- Maximize customer issue resolution with instant and accurate answers across channels
- Boost Agent Performance and Customer Satisfaction
- Maximize Contact Center Performance with Interaction Analytics
- Enhance Agent Experience and Productivity
FAQ
What industries does [24]7.ai serve?
[24]7.ai serves a wide range of industries including Consumer Packaged Goods, Education, Financial Services, Healthcare, Insurance, Retail, Telecom & Communication, Travel & Hospitality, Utilities, and Pet.
What is [24]7 Engagement Cloud?
[24]7 Engagement Cloud is an AI-powered omnichannel CX platform that equips you to excel at every stage of the customer journey, from the very first interaction to building enduring relationships.
How can I contact [24]7.ai?
You can contact [24]7.ai through the 'Contact Us' section on their website, where you can send a message with your questions.
Pricing
Pros & Cons
Pros
- Comprehensive suite of CX solutions
- AI-powered platform for personalized experiences
- Wide range of industry expertise
- Focus on improving customer relationships and loyalty
- Award-winning customer service and contact center solutions
Cons
- Pricing information not readily available
- May require significant investment for full implementation
- Complexity of the platform may require training and support