Backsy turns raw feedback into insightsâno surveys, no forms. Collect anonymous feedback, let AI analyze it, and get actionable insights. Effortless feedback aggregation for founders, PMs, and indie hackers. Doesnât matter if you run a restaurant, SaaS, event, or snack brand â if people are talking, Backsy helps you listen, spot patterns, and act fast.
What is Backsy.ai?
How to use
Sign up, create a product, share the feedback form link, and start collecting feedback. Backsy's AI analyzes the feedback to highlight areas for improvement.
Core Features
- Anonymous feedback collection
- AI-powered feedback analysis
- Actionable insights generation
- Spam filtering
- Trend charting
Use Cases
- Understanding customer opinions for restaurants, SaaS, events, or snack brands.
- Discovering unclear or overwhelming aspects of online courses.
- Processing large amounts of student feedback to boost engagement.
- Turning insights into social proof to build trust and sales.
FAQ
What do I get exactly?
You get a tool to collect anonymous, high-quality feedback for your product or service. Then Backsy's AI analyzes it to highlight areas you can improve â no guesswork needed.
Why anonymous feedback though?
People are more honest when their identity is hidden. Anonymity means youâll hear the real stuff â like if your foodâs too salty, they'll actually say it.
Can I delete any feedback?
No â to keep the insights honest and accurate, feedback can't be deleted. But donât worry: junk is auto-filtered, so the noise stays out.
How many feedback entries can I collect?
You can collect as much feedback as you want. The more you get, the more accurate the AI insights will be.
Do I need to install anything?
Nope! Just sign up, create a product, and share the feedback form link. No installation or tech skills needed.
Can I use Backsy for team feedback or events?
Absolutely! Thatâs the beauty of Backsy â you can collect feedback on anything from SaaS products to stand-up comedy shows. Just create a separate product for each use case and youâre good to go.
How do I get started?
Just sign up, create a product, share the feedback form link and youâre all set. Start collecting feedback in minutes â no setup or tech skills needed.
Pricing
No-commitment
$0
Unlimited max credit balance. No subscription required
Starter
$19.99 / month
2,000 credits / month. 6,000 max credit balance. Feedback Validation and Filtering
Growth
$49.99 / month
6,000 credits / month. 18,000 max credit balance. Everything else in starter
Large
$79.99 / month
10,000 credits / month. 30,000 max credit balance. Everything else in growth
Pros & Cons
Pros
- Effortless feedback capture via text or voice
- AI-driven analysis saves time and effort
- Anonymous feedback encourages honesty
- Automatic spam filtering ensures quality data
- Actionable insights improve product/service
Cons
- Feedback cannot be deleted to maintain honesty
- Analysis costs credits, requiring a paid plan for extensive use