Canvs AI is an AI-powered text analysis platform designed for consumer insights, market research, and CX management. It helps brands turn customer feedback into actionable insights by analyzing open-ended text data from surveys, transcripts, community feedback, reviews, and social sources. Canvs AI identifies emotions and themes within unstructured feedback, enabling businesses to understand customer sentiment and drive product innovation and customer loyalty.
What is Canvs AI?
How to use
Users upload open-ended text data from various sources (surveys, transcripts, reviews, etc.) to the Canvs AI platform. The AI analyzes the text, identifies key themes and emotions, and provides actionable insights through visualizations and reports.
Core Features
- AI-powered text analysis
- Emotion and theme detection
- Actionable insights generation
- Support for multiple data sources
- AI-powered research assistant (Asa)
Use Cases
- Voice of Customer (VoC) analysis to identify friction points and enhance customer satisfaction
- Product & Service Innovation by leveraging customer feedback and market insights
- Content Development & Optimization through creative and screen testing
- Brand Health & Equity monitoring to understand and enhance brand perception
- Employee Engagement analysis to improve workplace culture and satisfaction
FAQ
What types of data sources does Canvs AI support?
Canvs AI supports survey open ends, transcripts (interviews, focus groups, customer calls), community feedback (forums), customer reviews, and social media sources.
What is Asa, and how does it help with insights?
Asa is Canvs AI's AI-powered research assistant. It helps users work faster, uncover deeper insights, and craft stories that connect with stakeholders.
How does Canvs AI ensure the accuracy of its AI-generated findings?
Canvs AI is built with transparency first, delivering high-trust insights and unmatched productivity. It allows users to verify AI-generated findings, ensuring accuracy and reliability.
Pricing
Pros & Cons
Pros
- Accurate and unbiased analysis of open-ended text data
- Saves time by automating manual analysis processes
- Uncovers deep, actionable insights from customer feedback
- Easy to use with a clean and modern UX
- Offers high-trust AI with verifiable findings
- Excellent customer support
Cons
- No specific pricing information available on the website
- Requires structured data input for optimal analysis