ToolNest AI

ChatMatrix

AI chatbot platform for customer engagement and support automation.

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ChatMatrix

What is ChatMatrix?

ChatMatrix offers advanced AI chatbots to enhance customer engagement and automate support for your business. It leverages the ChatGPT API to formulate intelligent, conversational responses. Users can train, customize, and deploy an AI chatbot in minutes on any website to handle support, lead generation, customer engagement, and more, in over 80 languages.

How to use

Sign up, import data sources (text files, PDFs, website link), customize branding (company name, logo, colors), and embed the provided JavaScript code into your website's HTML.

Core Features

  • AI-powered chatbots using ChatGPT API
  • Customizable branding
  • Easy embedding on any website
  • Lead generation
  • Multilingual support (80+ languages)
  • 24/7 customer support
  • Data security
  • Omnichannel integration
  • Real-time analytics
  • Scalable architecture

Use Cases

  • Automating customer support
  • Generating leads through conversational forms
  • Enhancing user engagement on websites
  • Providing 24/7 assistance
  • Offering personalized product recommendations

FAQ

How do I train my ChatMatrix AI chatbot?
You can train your chatbot by uploading text files, PDFs, using a Q&A format, or allowing ChatMatrix to crawl your website. No technical expertise is required.
How do I embed ChatMatrix on my website?
Simply copy and paste the provided JavaScript code into your website's HTML. No complicated setup is required.
What languages does ChatMatrix support?
ChatMatrix leverages ChatGPT’s ability to understand and respond in over 80 languages.
How does ChatMatrix handle data security?
Your data is protected with industry-leading encryption and privacy standards.

Pricing

Free
$0
20 message credits/month, 1 chatbot, 400,000 characters/chatbot, Limit to 10 links to train on, Embed on unlimited websites, Capture leads, View chat history, 24/7 Email support, Option to choose GPT-4o
Hobby
$19 Per month
Everything in Free, plus... 2,000 message credits/month, 2 chatbots, 11,000,000 characters/chatbot, Unlimited links to train on
Standard
$99 Per month
Everything in Hobby, plus... 10,000 message credits/month, 5 chatbots, Option to choose GPT-4 and GPT-4-Turbo
Unlimited
$349 Per month
Everything in Standard, plus... 40,000 message credits/month included (Messages over the limit will use your OpenAI API Key), 10 chatbots, Remove 'Powered by ChatMatrix'

Pros & Cons

Pros
  • Easy to set up and deploy
  • Reduces customer response times
  • Increases lead generation
  • Provides 24/7 customer support
  • Supports multiple languages
  • Offers customizable branding
  • Scalable for growing businesses
Cons
  • Reliance on ChatGPT API
  • Effectiveness depends on the quality of training data
  • Higher tiers can be expensive