Chatmyer is an all-in-one free live chat platform for websites designed to boost website engagement and connect with customers effortlessly. It offers both live chat and messenger modes, requiring no hard code integration. It features a user-friendly admin panel for managing conversations and monitoring chatbot performance, aiming to deliver superior customer support and increase business growth opportunities.
Chatmyer
All-in-one free live chat platform for website engagement and customer support.
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What is Chatmyer?
How to use
Sign up for Chatmyer, paste the provided code into your website's HTML source, and start engaging with your visitors in real-time. Use the admin panel to manage conversations and customize your chatbot.
Core Features
- Real-time Live Chat
- Complaints Ticket Support
- Customizable Chat Experience
- File/Picture Sharing
- 24/7 Customer Support via Chatbots
- Mobile App for Chat
- Multiple Chatbots and Live Chat
- Effortless Chat History and Transcripts
Use Cases
- Providing instant customer support on a website.
- Generating more leads through chatbot interactions.
- Reducing operational costs by automating customer service.
- Improving customer satisfaction with quick responses and complaint resolution.
FAQ
Can I use live chat on multiple websites?
The content suggests you can integrate chatbots across various websites and mobile apps, implying support for multiple websites.
What are the pricing plans?
The content mentions 'Pricing' as a navigation option, indicating the existence of pricing plans, but doesn't detail them.
Is Chatmyer secure and reliable?
The content does not explicitly state security measures, but it implies reliability by highlighting features like 24/7 support and effortless chat history.
Can website live chat be added to the existing customer service channel?
Yes, Chatmyer can be added to an existing customer service channel to automate customer support and engage with consumers 24/7.
How can I get started with Chatmyer?
You can get started by signing up for free and pasting the provided code into your website's HTML source.
Pricing
Pros & Cons
Pros
- Easy to integrate with no hard coding required.
- Offers both live chat and messenger modes.
- Provides a user-friendly admin panel for managing conversations.
- Features 24/7 customer support through chatbots.
- Includes a mobile app for staying connected on the go.
- Allows for customization of the chat window and agent avatars.
- Offers file and picture sharing within the chat window.
Cons
- Requires JavaScript to be enabled.
- The extent of 'free' features may be limited.
- Effectiveness depends on the quality of chatbot setup and customization.