Enterpret unifies customer feedback across all data sources, building adaptive AI models custom to feedback architecture for accurate, granular insights. It transforms customer feedback chaos into clear, confident action, offering customer superintelligence for product & CX teams. Enterpret's AI agent detects, analyzes, and alerts on emerging issues 24/7, providing a unified feedback repository, customer knowledge graph, and co-pilot for instant customer insights.
Enterpret
AI-powered platform unifying customer feedback for actionable insights and improved product & CX strategies.
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What is Enterpret?
How to use
Connect Enterpret to your existing feedback channels. The platform aggregates and analyzes the data, providing insights through dashboards, automated summaries, and a chat interface. Use these insights to inform product decisions, improve customer experience, and drive business growth.
Core Features
- Unified Feedback Repository
- Customer Knowledge Graph
- Wisdom (AI Co-pilot)
- Insights Dashboard
- Close the Loop Action Driver
- Quality Monitor Agent
Use Cases
- Product teams can turn unstructured feedback into actionable insights to solve customer pain points and drive revenue.
- Customer Experience teams can slash support tickets, reduce churn, and deliver unforgettable experiences.
- Voice of Customer programs can put customers at the center of every decision, boosting loyalty and satisfaction.
- Leadership can fuel growth with customer and product insights, aligning teams around one truth.
FAQ
How does Enterpret pricing work?
Enterpret is priced according to the volume of data and the number of integrations you connect to our platform.
How much does Enterpret cost per user?
Enterpret puts no limit to the number of users you can invite into the platform. We believe in the democratization of customer feedback so we make it possible for everyone in your organization to access the voice of the customer!
Pricing
Pros & Cons
Pros
- Unifies customer feedback from all sources
- Provides actionable insights through AI-powered analysis
- Offers a user-friendly analytics suite
- Enables teams to close the loop and drive product outcomes
- Includes unlimited user seats
- Provides dedicated support and model refreshes
Cons
- Pricing varies based on data volume and integrations, requiring a custom quote
- Requires initial setup and integration with existing systems
- Reliance on AI model accuracy, which may require ongoing training and refinement