FeedLens is an AI-powered app review management software designed to help customer-first teams extract crucial insights from thousands of mobile app reviews and automatically respond to them contextually. It analyzes, categorizes, and responds to reviews, provides ideas for new features, and keeps tabs on competitors.
FeedLens
AI-powered app review management software for insights, responses, and competitor analysis.
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What is FeedLens?
How to use
To use FeedLens, select your mobile app, link your Play/Apple account, receive product insights, and enable auto-responses to reviews.
Core Features
- Extract actionable insights from app reviews
- Contextual AI-powered responses to reviews
- Chat with user feedback using an AI chatbot
- Monitor competitor app reviews
- Integrate with ticketing tools like Freshdesk and Slack
- Comprehensive review analytics with pre-built charts
Use Cases
- Automatically respond to app reviews with contextually relevant replies.
- Get a summary of user feedback to understand user needs.
- Analyze competitor app reviews to stay on top of the competition.
FAQ
Why do I need FeedLens?
FeedLens helps you extract insights, engage with users, and unravel the mysteries hidden in app reviews, saving time and energy while providing valuable product and business insights.
Can I get a taste of the magic with a free trial?
Yes, you can experience the full power of FeedLens with a free trial, albeit with certain limits.
How does pricing per workspace work?
FeedLens allocates all quotas at the workspace level, giving you the flexibility to spread replies across different applications or concentrate them on a single app.
What is your refund policy?
FeedLens does not have automated refund processes, but they carefully consider and evaluate refund requests on an individual basis. Contact them directly to discuss your situation.
How does support work?
Simply drop them an email at hi@feedlens.app, and their team will ensure you receive a response within one business day.
How do you track my appās reviews?
Share your app's URL and provide an API key, and they'll begin capturing and analyzing your reviews. Providing your API key early on unlocks additional benefits such as replying to reviews and gaining exhaustive coverage of all your feedback.
How can I cancel my subscription?
You can cancel hassle-free at any time, without incurring any charges for the upcoming cycle.
Is my data secure?
Yes, FeedLens prioritizes the security of your data and adheres to the highest standards of data storage, management, and protection and are in the process of getting ISO 27001 certified.
Pricing
Free trial
Free
Limited access for 7 days. No credit card required.
Indie plan
$25/month
Ideal for independent developers.
Growth plan
$50/month
Best for about-to-scale companies.
Business plan
$125/month
No stop signs, speed limits whatsoever!
Pros & Cons
Pros
- Saves time and energy in managing app reviews
- Provides valuable product and business insights
- Scalable AI that caters to different needs
- Offers comprehensive review analytics
- Integrates with popular ticketing tools
Cons
- Pricing can be a barrier for some users
- Reliance on AI may require monitoring for accuracy
- Some features are limited in the free trial