Landbot AI brings the power of AI to its no-code chatbot builder, enabling users to create GPT-powered bots for WhatsApp, Web, or Messenger. The platform offers native integrations to generate leads, automate processes, launch campaigns, and provide quality customer service. It helps Marketing, Sales, and Customer Service teams save time and cut operating costs by automating conversations. Landbot combines AI intelligence with rule-based chatbots for enjoyable conversational experiences, supporting various channels like WhatsApp, Website, and API & SDK integrations. It aims to help businesses maximize lead acquisition, automate repetitive sales tasks, book meetings with high-intent leads, and provide 24/7 customer assistance.
What is Landbot?
How to use
Users can build GPT-powered bots for WhatsApp, Web, or Messenger using Landbot's no-code chatbot builder. The platform allows for designing and deploying chatbots anywhere with a visual drag-and-drop interface. Users can generate AI Chatbots in a few clicks, letting AI Agents automate chats, qualify leads, answer FAQs, and book meetings quickly and without code.
Core Features
- AI Agent Chatbots (GPT-powered)
- No-code chatbot builder
- WhatsApp Chatbots
- Website Chatbots
- API & SDK Integrations
- Native integrations (Zapier, Slack, Sendgrid, Google Analytics, Mailchimp, Stripe, Segment, Salesforce, HubSpot, Google Sheets, Airtable, Webhooks, Calendly, Dialogflow)
- Team Inbox
- Human Takeover
- A/B Testing
- Lead Scoring
- Dynamic Data
- Custom Code (CSS/JS)
- File Upload
- Persistent Menu
- Variables
- Conditions
- Global Keywords
- Keyword Jump
- Jump To
- Formulas
- Goal tracking
Use Cases
- Lead Generation: Capture more leads at a lower cost and improve marketing performance.
- Sales Automation: Automate repetitive tasks, book meetings with high-intent leads, and close more deals.
- Customer Service: Provide quality customer service with automated FAQs and human assistance.
- Customer Engagement: Engage proactively with customers to enhance loyalty and retention.
- Marketing Campaigns: Launch campaigns and maximize lead acquisition performance.
- Automotive Industry: Capture and convert leads instantly for automotive businesses.
FAQ
What’s the difference between a chat, a WhatsApp chat, and an AI chat?
A chat in Landbot is a structured conversation following a rule-based flow for web chatbots. A WhatsApp chat is a conversation on WhatsApp, where a 24-hour window allows free responses after an end-user message, and interactions count as a WhatsApp chat. AI chats incorporate AI functionalities (AI feature blocks or AI Assistants) for intent understanding and personalized responses, billed separately from regular and WhatsApp chats.
What is considered a “seat” in a Landbot plan?
A seat refers to a user license that grants an individual access to the Landbot platform under a specific account. Each seat allows one team member to log in, build, manage, and collaborate on chatbots. The number of seats included depends on your subscription plan, and additional seats can be purchased on all paid plans.
What subscription plans does Landbot offer?
Landbot offers: Sandbox (Free), Starter (for website/Messenger chatbots), WhatsApp Starter (for website/Messenger/WhatsApp), Pro (advanced features for website/Messenger/API), WhatsApp Pro (scaling WhatsApp interactions), and Business (customized enterprise solutions with premium support for all channels).
How does the 14-day free trial work?
New sign-ups receive a 14-day free trial with access to all Landbot features and channels. After this period, the account automatically downgrades to the Sandbox (Free) plan with limitations, unless upgraded to a paid plan.
How is my subscription charged?
Your credit card is automatically charged at the start of each billing period. For monthly plans, the charge is processed on the first day of each new monthly cycle, while for annual plans, it occurs on the first day of the new yearly cycle.
Can I change my subscription plan later?
Yes, you can upgrade or downgrade your subscription plan anytime within the Landbot platform. Changes will be applied according to Landbot's billing policies.
How many chats are included in the Business Plan?
The Business Plan is fully customizable, including the number of chats, seats, and WhatsApp Business Account numbers. Users need to reach out to the Sales team for a personalized quote.
What happens when I reach my plan's chats limit?
If a paid plan's chat limit is exceeded, extra chats are charged based on type: regular chats cost €0.05 per extra chat, WhatsApp chats cost €0.05 per chat plus Meta’s additional fee, and AI chats are €0.10 per extra chat. Business plans have custom pricing for extra chats.
Are there any plans that only include WhatsApp?
No, all plans that include WhatsApp (WhatsApp Starter, WhatsApp Pro, and Business) also grant access to other channels like web, API, and Facebook Messenger.
Can I add more than one WhatsApp number to my account?
Yes, you can link multiple WhatsApp Business Account numbers to your Landbot account, but the number allowed depends on your specific plan.
What payment methods does Landbot accept?
Landbot accepts Visa, MasterCard, and American Express. Bank transfers are only available for Business plans.
What currency will I be billed in?
Subscriptions are billed in Euros (€) for most customers. However, customers in Argentina, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Ecuador, El Salvador, French Guiana, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Paraguay, Panama, Peru, Puerto Rico, the Dominican Republic, Suriname, Uruguay, the USA, and Venezuela will be billed in US Dollars ($).
Pricing
Sandbox
Free Forever
For individuals just getting started with chatbots. Includes 100 chats/mo and 1 seat.
Starter
€40/mo (monthly) or €32/mo (yearly, 20% off)
For individuals and small businesses wanting chatbots on websites and Facebook Messenger. Includes 500 chats/mo, 100 AI chats, and 2 seats.
WhatsApp Starter
€80/mo
For individuals & small businesses automating conversations on website, Messenger, and WhatsApp. Includes 500 chats/mo, 100 AI chats, 2 seats, and 500 WhatsApp chats/mo.
Pro
€100/mo (monthly) or €80/mo (yearly, 20% off)
For mid-size companies, agencies, and startups needing chatbots on websites, Facebook Messenger & API. Includes 2,500 chats/mo, 300 AI chats, and 3 seats.
WhatsApp Pro
€200/mo (monthly) or €160/mo (yearly, 20% off)
For businesses, enhance communications on your website, Facebook Messenger, WhatsApp & API. Includes 2,500 chats/mo, 500 AI chats, 3 seats, and 1,000 WhatsApp chats/mo.
Business
Starting at €400/mo
For enterprises seeking bot management services with priority support. Includes custom chats, 1,000 AI chats, 5 seats, and custom WhatsApp chats.
Pros & Cons
Pros
- AI-powered chatbots for intelligent and personalized conversations.
- User-friendly no-code builder for quick chatbot creation and deployment.
- Omnichannel support across WhatsApp, Web, Facebook Messenger, and API.
- Extensive native integrations for seamless data synchronization and workflow automation.
- Automates conversations to save time and reduce operating costs.
- Boosts lead generation, appointment booking, and customer engagement.
- Supports bot-to-human hand-off for complex inquiries.
- Offers comprehensive educational resources including templates, courses, and a knowledge center.
- Provides analytics and reporting tools for performance monitoring.
- SOC2 and GDPR Compliant for data security and privacy.
Cons
- WhatsApp fees may vary according to Meta's price list, adding variable costs.
- Some features like Stripe, Calendly, Custom CSS/JS, Custom Branding, and Persistent Menu are 'WEB ONLY'.
- File Upload and Dynamic Data features are 'LIMITED', implying potential restrictions on usage or capacity.
- Salesforce integration has 'Limited usage'.