Listen Labs conducts customer interviews for you and summarizes responses into insightful and actionable reports. It's an AI-first research platform that replaces manual research methods with AI-moderated customer interviews. Listen Labs finds the right participants, conducts interviews, analyzes responses, and delivers actionable insights in hours, not weeks.
What is Listen Labs?
How to use
Select a template or upload a discussion guide, recruit participants from Listen Labs' panel or your own users, and let the AI conduct and analyze hundreds of interviews to generate a detailed report.
Core Features
- AI-moderated interviews
- Automated analysis and report generation
- Participant recruitment
- Multi-language support
- Stimuli testing (videos, images, Figma prototypes)
Use Cases
- Concept testing
- Landing page testing
- Foundational research
- Brand perception analysis
- Creative testing
- Usability testing
FAQ
What types of research methods does Listen Labs replace?
Listen Labs replaces surveys, focus groups, and in-depth interviews with AI-moderated interviews.
How quickly can I get results with Listen Labs?
Listen Labs delivers actionable insights in hours, not weeks.
What kind of stimuli can I test with Listen Labs?
You can test videos, images, and Figma prototypes.
What languages does Listen Labs support?
Listen Labs supports translation and transcription between more than 50 languages.
Pricing
Pros & Cons
Pros
- Faster insights compared to traditional methods
- Scalable customer interviews
- AI-powered analysis reduces manual effort
- Access to a large pool of participants
- Supports various research methodologies
Cons
- Reliance on AI may miss nuanced insights
- Potential bias in AI analysis
- Cost may be a barrier for some users
- Requires careful planning of interview questions