Octoparse VOC is an AI-powered tool designed to elevate review research by providing product research, competitor analysis, sentiment analysis, and customer Q&A highlights. It helps businesses aggregate, analyze, and understand customer voices faster by browsing review webpages, inputting product URLs or keywords, or uploading review data files to generate consumer insights reports.
Octoparse VOC
AI-powered tool for review research, competitor analysis, and customer sentiment analysis.
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What is Octoparse VOC?
How to use
Browse review webpages, input product URLs or keywords, or upload review data files to generate quick or deep consumer insights reports. Use the Octoparse VOC Extension to analyze Amazon product detail pages with a single click.
Core Features
- Product Research
- Competitor Analysis
- Sentiment Analysis
- Customer Q&A Highlights
- Review Aggregation
- Side-by-side Comparison
- AI-powered Insights
Use Cases
- Identify customer pain points and drivers from reviews.
- Compare product performance against competitors.
- Understand customer concerns pre-purchase through Q&A analysis.
- Generate data-driven buyer personas.
- Pinpoint areas for product or service improvement.
FAQ
Does Octoparse VOC support other platforms other than Amazon?
Currently the Octoparse VOC extension is only compatible with 6 Amazon country/region websites (UK, US, CA, JP, DE & FR). Support for Temu and other e-commerce platforms are on the way. You can upload review files collected from other platforms to conduct a custom review analysis.
Pricing
Pros & Cons
Pros
- Provides actionable insights tailored to business needs.
- Turns customer reviews into practical next steps.
- Identifies market share opportunities against competitors.
- Uses AI to analyze reviews quickly and at scale.
- Offers quick review insights reports directly on Amazon pages.
- Aggregates reviews from multiple sources using URLs, keywords, or ASINs.
Cons
- Currently only compatible with 6 Amazon country/region websites (UK, US, CA, JP, DE & FR) for the extension.
- May require uploading review files for platforms other than Amazon.