Quivr is a second brain connected to your data that can interact with the world on your behalf in a knowledgeable, considerate, and trustworthy way. It offers customer support automation, aiming to turn customer service into a business driver by automating up to 60% of tasks and leveraging AI to increase customer satisfaction and value. Quivr provides features like AI-powered reply suggestions, auto-resolutions, knowledge base integration, and business insights.
What is Quivr?
How to use
Integrate Quivr with your existing customer support platform (e.g., Zendesk) to leverage AI-powered reply suggestions, automatic ticket categorization, and resolution. Use the analytics dashboard to gain insights into customer behavior and support performance.
Core Features
- AI-powered reply suggestions
- Automatic ticket categorization
- Automatic resolution
- Knowledge base integration
- Sentiment analysis
- Business insights
- Customer analytics
- Unified brand voice
Use Cases
- Automating customer support ticket resolution
- Categorizing support tickets based on business rules
- Providing a unified brand voice across the support team
- Gathering insights on customers to make business decisions
FAQ
What percentage of customer support tasks can Quivr automate?
Quivr can automate up to 60% of all customer support tasks.
Does Quivr offer a free trial?
Yes, Quivr offers a free trial to experience its powerful customer support features.
Is Quivr compliant with data policies?
Yes, Quivr is SOC2 & RGPD compliant, ensuring high security and compliance with data policies.
Pricing
Pros & Cons
Pros
- Automates up to 60% of customer support tasks
- Increases customer satisfaction and value
- Reduces Zendesk ticket resolution time
- Provides business insights through customer analytics
- Offers a free trial
Cons
- Pricing not explicitly stated (pay-as-you-use model)
- Requires integration with existing customer support platforms
- Effectiveness depends on the quality of the knowledge base