TalkbackAI is an AI-powered service designed to efficiently manage online reviews. It provides automated and customizable responses across multiple platforms, helping businesses save time and improve their online presence. The service includes a Chrome Extension and an online version, offering features like brand voice setup, AI response generation, multi-platform support, and analytics & insights.
TalkbackAI
AI-powered service for efficient review management and automated responses across multiple platforms.
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What is TalkbackAI?
How to use
TalkbackAI can be used by installing the Chrome Extension or using the online version. Users can set up their brand voice, generate AI responses to reviews, customize them, and post them across various platforms.
Core Features
- Brand Voice Setup
- AI Response Generation
- Multi-Platform Support
- Analytics & Insights
Use Cases
- Automating customer feedback responses
- Improving online reputation
- Saving time on review management
- Responding to reviews across Google, Yelp, and TripAdvisor
FAQ
How does TalkbackAI work?
TalkbackAI is a Chrome extension that helps you respond to customer reviews efficiently: Install the Chrome extension, set up your brand voice and preferences, click the TalkbackAI button when viewing a review, choose from multiple AI-generated responses, customize and post your response.
Which platforms are supported?
TalkbackAI currently supports Google Business Profile, Yelp, TripAdvisor, and other major review platforms. We're constantly adding support for more platforms based on user feedback.
Is there a free trial?
Yes! You can start with our Basic plan which includes 10 free responses per month. No credit card required.
Can I customize the AI responses?
Absolutely! You can: Define your brand voice and tone, set specific response guidelines, edit any generated response before posting, save custom templates for future use.
Pricing
Basic
$0
10 Response-Credits Free Plan for All Users Saving 0.25 hours/month
Silver
$19
150 Response-Credits Everything from Basic Saving 2.5 hours/month
Gold
$39
350 Response-Credits Everything from Silver Saving 12.5 hours/month
Pros & Cons
Pros
- Saves time by automating review responses
- Improves online presence with personalized responses
- Supports multiple platforms
- Offers analytics and insights to track performance
- Customizable brand voice
Cons
- Requires credits for generating responses (after free plan)
- May need fine-tuning of brand voice for optimal results