Tettra is an AI-powered knowledge base and knowledge management software designed to curate company information and provide instant answers to repetitive questions. It helps teams organize scattered knowledge, reduce time spent answering questions, and ensure reps reply with fast and accurate answers. Tettra integrates with Slack and other tools to streamline knowledge sharing and management.
Tettra
AI-powered knowledge base for organizing company information and answering questions.
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What is Tettra?
How to use
Create a knowledge base by adding new internal documentation with Tettra's editor or importing existing content from Google Docs, Notion, and local files. Use the AI-powered bot Kai to instantly answer questions in Tettra or Slack.
Core Features
- AI-powered knowledge base
- Internal Q&A system
- Knowledge management system
- Slack integration
- AI bot in Slack
- Advanced permissions
- Usage Analytics
- API access
Use Cases
- Eliminate bottlenecks and save time from repetitive questions for entire companies.
- Ensure reps reply with fast & accurate answers to customer questions for service teams.
- Provide high-quality, consistent service for every single client for agencies.
FAQ
How does the per-user pricing work in Tettra?
A âuserâ is an account you invite that accepts their invitation. If you deactivate a user, they arenât counted towards your license total. The number of users you have in Slack does not matter towards your Tettra user count.
What happens after my free trial ends on Scaling or Basic?
Once your free trial ends, youâll be ask to input a credit card to continue using Tettra.
Do you offer discounts?
Yes, we offer a variety of standard discounts. Paying annually earns you two free months, and joining our customer testimonial program unlocks further savings. Contact our sales team to learn more.
What is the difference between plans and how do I know which one is right for me?
You can schedule time with one of our Tettra experts to see whatâs the best plan for your team.
What languages does Tettra support?
Tettra can support content in any language (yes, even Elvish), but the app itself is English-only for now.
How does Tettra handle security and compliance?
We use regular backups, encryption in transit and at rest, a PCI Service Provider Level 1 payment processor, and world-class web hosting to keep your data safe. Learn more about how we keep your data safe by reading our Security Overview.
Can I export my content?
If you do decide you want to export your Tettra content, you can do so at any time via the app setting in HTML format. Our belief is that if you want to stop using Tettra, thatâs on us, not you. You can learn more about how to export your content here.
Pricing
Basic
$4 per user/month
For small teams just getting started with knowledge sharing - minimum 10 users
Scaling
$8 per user/month
For growing organizations looking to scale team knowledge with AI - minimum 10 users
Professional
$7,200 per year
For companies who want hands-on onboarding and top-tier support - includes first 50 users
Pros & Cons
Pros
- Reduces time spent answering repetitive questions.
- Improves team efficiency and productivity.
- Ensures consistent and accurate information sharing.
- Integrates with popular tools like Slack and Google Workspace.
- Offers AI-powered features for enhanced knowledge management.
Cons
- Requires initial setup and content migration.
- Minimum user requirements for some plans.
- Some advanced features are only available on higher-tier plans.