ToolNest AI

Webapi.ai

GPT3/ChatGPT chatbot builder for customer support and data collection with API integration.

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Webapi.ai

What is Webapi.ai?

Webapi.ai is a GPT3/ChatGPT-based chatbot builder that allows users to create dialogue scenarios to collect user information and integrate with APIs, spreadsheets, and other services. It enables users to add documents, FAQs, and product information, which the AI uses to generate answers. Webapi.ai provides AI agents for customer support, helping businesses engage with leads, answer questions, record customer data, and connect to any API. It supports integration with various channels like websites, Instagram, Facebook Messenger, WhatsApp, and Telegram.

How to use

To use Webapi.ai, you can upload documents, create dialogue scenarios, and integrate with APIs. The AI learns from these inputs to provide customer support, answer questions, and perform actions like booking appointments or updating order details. You can connect the chatbot to various channels to interact with users.

Core Features

  • AI-powered chatbot creation
  • Dialogue scenario design
  • API integration
  • Document knowledge base
  • Multi-channel support

Use Cases

  • Automated customer support
  • Lead generation and qualification
  • Booking appointments via API
  • Order management and cancellation
  • Password reset assistance

FAQ

What can I do with Webapi.ai?
You can use Webapi.ai to create AI agents for customer support, engage with leads, answer questions about your business, record customer data, and connect to any API of your choice.
What integrations are available?
Webapi.ai offers built-in integrations with popular services such as Pabbly, Zapier, Zendesk, and Calendly. It also supports integration with various channels like Website, Instagram, Facebook Messenger, WhatsApp, Twilio WhatsApp, Telegram, and Twilio SMS.
How does Webapi.ai use my documents?
You can add documents (website pages, articles, documentation, pdf/docx/csv files, Webapi.ai KB, Intercom KB, Zendesk KB) to Webapi.ai. The AI will search through them to find an answer to the user's question.

Pricing

Trial Plan
Free
0/14 days, 1 Administrator, up to 500 article views, Analytics & Reports
Basic (GPT4o/Llama3.2)
$0.15-$4/100 bot responses
$5 in credits are given to new users, Unlimited number of administrators and agents, Up to 10000 words in Domain Knowledge and Dialogue scenarios combined, Up to 500 Documents (7000 words per Document limit), Does not require AI model training
Complete care
$1,200/month
For Enterprises, Unlimited number of administrators and agents, Personalized data preparation, Personalized RAG strategy development, Regular pipeline improvement, Unlimited number of Documents, In person consultation and recommendations

Pros & Cons

Pros
  • Easy integration with various APIs and channels
  • Ability to create complex dialogue scenarios
  • AI-powered knowledge base from uploaded documents
  • Automation of customer service tasks
  • Free trial available
Cons
  • Pricing based on usage may become expensive
  • Requires some technical knowledge for API integration
  • Reliance on AI model performance for accurate responses