unSurvey is a platform designed to conduct dynamic and personalized voice and text conversations at scale. It transforms interactions into engaging conversations for purposes such as conducting interviews, gathering feedback, and doing check-ins, enabling users to gain high-quality insights quickly. It offers AI-moderated interviews and analysis, providing actionable customer insights in hours instead of months.
unSurvey
AI-powered platform for conducting personalized conversations at scale to gather insights.
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What is unSurvey?
How to use
Users can describe their desired conversation in natural language, and unSurvey's AI will design a conversation flow. The platform offers a no-code conversational flow editor for easy customization. Participants can engage in voice, video, or text conversations in over 50 languages. The platform provides raw transcripts, summaries, keyword identification, and structured data extraction.
Core Features
- AI-curated conversation flows
- No-code conversational flow editor
- Dynamic voice, video, and text conversations in 50+ languages
- Raw transcripts, summaries, and keyword identification
- Conversational Insights with deep-linked citations
- Structured data extraction and visualization
- Participation access controls and invitation flows
Use Cases
- Conducting customer research
- Running interviews
- Gathering feedback
- Performing check-ins
FAQ
What kind of insights can I get from unSurvey?
unSurvey provides actionable customer insights in hours, not months, through personalized AI conversations. You can get real-time reports that combine both qualitative and quantitative insights, structured data extraction, and pre-built visualizations.
What languages does unSurvey support?
unSurvey supports dynamic, human-like voice, video, and text conversations in 50+ languages.
Can I integrate unSurvey with other tools?
Yes, unSurvey offers 7k+ integrations to automate your workflows, allowing you to trigger unSurvey based on events and actions in other apps and send unSurvey data back to them.
Pricing
Pros & Cons
Pros
- Faster customer research (insights in hours, not months)
- More engaging conversational experiences compared to traditional surveys
- Human-like AI-moderated interviews
- Multi-lingual support
- Integration with other apps through 7k+ integrations
- Personalized respondent experiences
Cons
- Pricing not explicitly stated on the landing page
- Reliance on AI for conversation flow design may require fine-tuning
- Potential learning curve for utilizing the no-code editor effectively